Claudia began her insurance career on the company side of the business as a Commercial Lines Rater. In 1992, she moved to the agency side of the business as a Customer Service Representative in both Personal and Commercial Lines. She obtained her Property Casualty Insurance License in 1996 and worked in both lines until 2006 when she moved exclusively to Personal Lines. Claudia holds two designations: Certified Insurance Service Representative (CISR) and Commercial Lines Coverage Specialist (CLCS) and is pursuing her Certified Insurance Counselor (CIC) designation. She enjoys doing Pilates and going to the movies.